Privacy Policy
Last Updated: 27th August 2024
Welcome to Find the River (“we,” “us,” “our”). We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website [www.findtheriver.com] (the “Site”) and our services.
1. Data Collection
We only collect personal information that you voluntarily provide to us when you:
- Sign up for our newsletter.
- Join the waitlist for our main application.
The personal information we collect includes:
- Name
- Email address
- Phone number
We do not collect any non-personally identifiable information or other data without your consent.
2. Data Use
We use the personal information you provide for the following purposes:
- Communications: To send you newsletters and updates about our application.
- Marketing: To inform you about marketing initiatives and promotions related to our application.
- Analysis: To conduct anonymized data analysis to improve our services and user experience.
3. Data Sharing
We do not sell your personal information to third parties. However, we may share your data with trusted third-party service providers to help us manage and deliver our communications to you. These third parties include:
- Email Marketing: We use Mailchimp to manage and send our newsletters.
- Customer Relationship Management (CRM): We use CRM tools to manage our interactions with you.
All third-party service providers we work with are required to maintain the confidentiality and security of your personal information and are only permitted to use it for the specific purposes outlined in this Privacy Policy.
4. Data Storage and Security
Your personal information is securely stored on cloud servers provided by third-party services, including Google and Amazon Web Services (AWS). These providers implement robust security measures, including encryption and access controls, to protect your data.
While we strive to use commercially acceptable means to protect your personal information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. User Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request correction of any inaccurate or incomplete personal information.
- Deletion: You have the right to request the deletion of your personal information by contacting us at hello@findtheriver.com.
- Opt-out: You can opt out of receiving communications from us at any time by following the unsubscribe link in our emails or by contacting us at hello@findtheriver.com.
6. Cookies and Tracking
We do not use tracking cookies on our marketing site. However, when you use our main application, session cookies may be used to keep you logged in during your session. These session cookies are necessary for the proper functioning of the application and do not track your activity outside of the session.
7. Compliance with Laws
We are based in the United Kingdom and comply with the General Data Protection Regulation (GDPR). If you are located outside the UK, please be aware that your information will be transferred to, stored, and processed in the UK, where our servers are located and our central database is operated. By using our services, you consent to this transfer.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you by email or by posting a notice on our website.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Find the River
Email: hello@findtheriver.com
Website: [www.findtheriver.com](https://www.findtheriver.com/)